Privacy Policy
This Privacy Policy describes how Craibstone Suites ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you when you visit our website, make a reservation, or interact with us in any way. This information may include:
- Contact information (such as name, email address, phone number)
- Demographic information (such as age, gender, location)
- Communication preferences
We may also collect information automatically when you visit our website, such as your IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing reservations and bookings made through our third-party booking system
- Communicating with you about your stay
- Sending promotional materials and special offers
- Improving our website and services
- Complying with legal obligations
3. How We Share Your Information
We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also share your information in response to legal requests or as required by law.
4. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us at any time by following the instructions provided in such communications.
6. Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at reception@craibstone-suites.co.uk.
